Frequently Asked Questions

Accu Care Home Health Services is available 24/7 to accept requests for aide and or nursing services. The Scheduling Coordinator or Nursing Supervisor will collect pertinent client information such as name, address, date of birth, next of kin, telephone numbers, physician, diagnosis, medical issues, diet, allergies and anticipated care needs of the client.

NO. Medicare does not pay for custodial care. Medicare will pay for short-term skilled services provided by a certified agency such as visiting nurses or hospice.

Fees are based upon the type of services requested. There is a minimum of a two (2) hour service charge for hourly rates. Holidays are charged at one and one-half times the current rate. For clients who privately pay, an RN Assessment fee plus a retainer for two (2) weeks of service is required upon admission. This amount will be applied to the last weeks of services rendered.

Private pay with a personal check
Medicaid
Veterans Administration
Long Term Care and some health insurances
Workers Compensation and State Disability insurances
Catholic Charities
Department for the Aging - Albany and Rensselaer Counties

Clients are accepted in the services of Accu Care Home Health Services when the care of the client can be safely and adequately met as indicated by the availability of caregivers and support system to the client.

The Nursing Supervisor shall meet with the client to do an initial client assessment, develop a written plan of care, and to review, explain and obtain signatures of required agency forms.

YES. All caregivers are bonded.

The primary difference between a Home Health Aide (HHA) and a Personal Care Aide (PCA) is the level of training. HHAs are required to complete a 75-hour training program and 12 hours of continuing education yearly. PCAs complete a 40-hour basic training course and attend 6 hours of in-services yearly.

Although both jobs involve personal care, the HHA receives specialized training and can attend to more complex diet regimes, handle simple dressing changes and take basic vital signs. A Home Health Aide (HHA) is the highest level of paraprofessionals in home care.

For more information on Medicare benefits call 1-800-MEDICARE or visit their website http://www.medicare.gov.

Brochures

View our brochure for an easy to read guide on all of the services offer.